When charging kegg, make sure that the ball-shaped end of kegg is properly placed in its charging cradle. You might have to give it a gentle push down like so:
Make sure the cradle is connected to the cable and that the charging block is plugged in. If the kegg is charging properly, its body will startflashing a soft yellow glow like so:
kegg’s ball-shaped end will flash green once it is fully charged.
You can also check the battery level from the kegg mobile app. Please try connecting to the app, and if successful, check the battery level from the 'TEST' section in the menu.
If you are still unable to charge your kegg, please contact our customer care team at firstname.lastname@example.org and we'll help you as soon as possible.