In order to connect kegg, make sure it is fully charged (see 'How should I take care of my kegg?’) and removed from its charging cradle. You'll know that the kegg is fully charged when its body is flashing green.
Then, turn on Bluetooth on your phone by going to your settings and selecting the Bluetooth option. Follow the steps in the kegg mobile app to connect.
The app is available on devices that support BT Low Energy. iPhones must be 4S or newer. Android phones must be running version 5.0 or newer (except for Huawei phones). Please check your phone specifications to ensure that they meet these minimum requirements.
To check phone specifications for iPhone:
Go to Settings → General → About → Model Name
To check phone specifications for Android:
Settings → System → About phone
Turn on the kegg by pressing the button on kegg’s ball-shaped end:
If you have Bluetooth turned on and are still unable to connect to your kegg, try closing the app completely and restarting it. Once it restarts, attempt to connect again.
If after trying the above steps, you still cannot connect to your kegg, please contact our customer care team at firstname.lastname@example.org and we'll get back to you as soon as possible.